My skin loves the Organic Delicate Facial Cleanser! This cleanser is the only one that I use on my delicate and aging skin. Why? Because it cleans my skin while also leaving it soft and fresh. I love it! You will too!
Hi there! Thank you for taking the time to share your positive experience with our Organic Delicate Facial Cleanser. We are so happy to hear that it has been working well for your delicate and aging skin. Our goal is to give your skin the love and care it deserves, and we're glad to know that our cleanser has achieved that for you. We truly appreciate your support and we hope to continue providing you with gentle yet effective products. Take care!
Luminance is the only place I can buy my skin products from because I am sensitive to any smells, any chemical additives and also my approach to life is to be aligned with nature. Luminance selects everything plant based, organic, and the very best quality. Also I feel that they care - they make products with the clients’ wellbeing in mind.
Purchasing Ceramide Body Lotion for the first time and my body embraces it. The lotion is silky, absorbs completely and leaves the skin moist and vibrant. And it has no smell.
Thank you Luminance team for all you do!
Dear valued customer,
We are thrilled to hear that your body loves our Ceramide Body Lotion! At Luminance, we take great care in selecting only the best plant-based and organic ingredients for our products. Thank you for choosing Luminance and we hope to continue providing you with high-quality, scent-free products.
Best,
The Luminance Team
Ah, the Vit C Spray, seems so far to be quite good. Still need MORE time, but for one whose reaction to vit C has always been harsh, this one is not. Had been using EXPENSIVE peptide serum, this product, Luminance, is far better. I have had a dry red rough patch on my cheek for couple of years, and now is almost completely cleared. This product is gentle, yet seems effective, leaving face clean feeling, not sticky and calm. Dries in quickly.
Hi there! Thank you for taking the time to leave a review for our Vitamin C Antioxidant Spray. We're so glad to hear that it's working well for you. Thank you for choosing our product and we hope it continues to work wonders for you! Have a great day.
Well, can review this in NOW, as most of time request for reviews are, too soon. Yet this Night Butter reveals itself quickly to be quite amazing. When I saw the 'tiny' jar, I was first disappointed. I was using too much though, leaving a big film of oil. BUT, if you use more sparingly, you will find it to DO all it is suppose to with very little. Soft and alive in the morning, nourished, redeemed!
Hi there! Thank you for taking the time to leave a review for our Nite Skin Butter. We understand that the jar may seem small, but a little goes a long way with this butter. We're happy to hear that you've found the right amount to use. Thank you for choosing our product!
I have been using this cleanser for years. The only other cleanser I would ever use is the cream cleanser.
This cleanser is just so light and gentle… My skin immediately noticed a difference
Thank you for the amazing review! We appreciate your loyalty and we're happy to know that it has made a noticeable difference for your skin. Keep enjoying our gentle and light formula!
I’ve tried innumerable shampoos and conditioners over many years, never really satisfied. The Luminance shampoo and serum is fantastic, far beyond expectations. My aging graying hair is so soft, left to dry naturally and just do its thing better than ever before.
Thank you for taking the time to share your positive experience with our Hair Serum! We are thrilled to hear that it has exceeded your expectations and has made a noticeable difference for your aging hair. We take pride in creating high-quality products that truly make a difference. Thank you for choosing Luminance and we hope to continue providing you with excellent hair care solutions.
It lasts a good time and feels good. Would buy again
Hi there,
Thank you for taking the time to leave a review for our Hand Cream. We truly appreciate your feedback and would love to have you as a customer again. Have a great day!
Best, L Team
I have been using the peptide eye cream for several years and, even as I age, I still hear comments about looking years younger than I am. I’ll take the compliments!
Thank you for sharing your positive experience with our Premium Peptide Cucumber Eye Cream! We appreciate your loyalty and look forward to helping you maintain your youthful glow.
Excellent eye cream
Hi there,
Thank you for your kind words about our brand and for taking the time to leave a review. We are happy to hear that you love our Premium Peptide Cucumber Eye Cream. We strive to provide excellent products for our customers, so we are happy to know that you are satisfied with your purchase.
Thank you for choosing Luminance and we hope to have the opportunity to serve you again in the future.
Best,
Luminance Team
I have been using Luminance skincare products for years! They are the only products i will use on my face due to my skin sensitivities and issues. Kim is always a pleasure to talk to! Thank you!!!
Hi there! Thank you so much for your kind words and for being a loyal customer of Luminance skincare. We are thrilled to hear that our products have been able to meet your skin's needs and that you have had a positive experience with our team. We truly appreciate your support and look forward to continuing to provide you with the best skincare essentials. Thank you again!
Love the body lotion. It works so well feels great.
Hi there!
Thank you for your kind words about our body lotion. Thank you for being a loyal customer!
Love the peppermint! Please tell me it will be restocked soon!!
Hi there! Thank you for your feedback on our Vegan Lip Balm. We're so glad to hear that you love the peppermint flavor. We apologize for the inconvenience, but we are currently working on restocking it as soon as possible. Keep an eye out for updates on our website. Thank you for your support!
I really wanted to like this Luminance lotion, but it just didn't come through on its promises. I followed instructions and used it several times after taking a shower. However after applying, it would soak in and my skin would be drier than it was before. After several days of this, my skin ended up being red, patchy, dry and itchy. I had to give in and use a different commercial lotion I already had for relief. I am really disappointed because I really want to switch to a nontoxic lotion. I acknowledge that it could just be that my particular skin doesn't handle the lotion well.
Hi there! Thank you for taking the time to leave a review for our Luminance lotion. We apologize that it did not meet your expectations and caused discomfort for your skin. We understand how frustrating it can be to try a new product and have it not work out. We appreciate your honesty and we will take your feedback into consideration for future improvements. We do have a satisfaction guarantee, so please reach out to us at info@kimrolloemanuel.com and we will work with you to find a solution. Thank you for considering a switch to a nontoxic lotion and we hope to have the opportunity to make things right for you.
I avoid the sun in general, but I need sun protection on face and this seemed to work well. Have used on face/neck and did not burn.
Hi there!
Thanks for your review of our Red Raspberry Seed Oil Sunscreen. We're glad it's working well for your face and neck. Enjoy, and have a great day!
Product is very good. Pump is so hard to press that when it works, it goes all over. Can you send replacement pump? It feels like it’s catching on itself - it shouldn’t be so difficult - but I like the oil.
Hi there,
Thank you for your review and for bringing this to our attention. We apologize for the difficulty you experienced with the pump. We would be happy to send you a replacement pump, free of charge. Please contact us at info@kimrolloemanuel.com. We're glad to hear that you like the oil and we appreciate your feedback.
Best,
[Your Name]
Customer Service Team
Most amazingly versatile product. This is the only thing I use most days and is great to use as an aftershave.
Hey there!
Thanks so much for the awesome review — we're so happy to hear you're loving the Vitamin C Antioxidant Spray!
Super cool that you're using it as an aftershave, too. Fun fact: Kim actually created it with that in mind! We really appreciate your support and can’t wait to keep bringing you more great stuff.
Take care!
I think the deep hydration moisturizer is perfect for my skin. I'm 50 and I've been using Luminance skincare products (specifically this moisturizer) for at least 8 years. My skin looks healthy, even, and without wrinkles. I highly recommend this moisturizer.
Hi there! Thank you for sharing your positive experience with our Deep Hydration Moisturizer. We're thrilled to hear that it has been a staple in your skincare routine and that it has helped keep your skin looking healthy and youthful. We appreciate your recommendation and look forward to continuing to provide you with high-quality products for your skin. Have a great day!
I feel like I've tried quite a broad range of facial cleansers over the past 17 years or so, many of which were introduced to me by friends, family, folk with medical/professional aesthetic backgrounds etc..., and I can say hands down this is by far the best one! Not only does it leave my skin feeling so smooth, soft, and clean, but I feel rejuvenated with a youthful glow. I've used this cleanser for several years now and I'm continuously satisfied with the results. I can actually feel it take off any dirt my face may have been exposed to throughout the day. And it's so guilt-free knowing only best most wholesome ingredients are used to make it, which was evident to me from day 1! I could not recommend this more! Your skin deserves to be nourished with the love and care that goes into making this delightful delicate cleanser!
Thank you for taking the time to share your experience with our Organic Delicate Facial Cleanser. We are thrilled to hear that it has become your go-to cleanser. We take great pride in using only the best and most wholesome ingredients in our products, and we are happy to know that it shows in the results you have seen. Your satisfaction is our top priority and we truly appreciate your support. Thank you for choosing our product and we hope to continue exceeding your expectations in the future.
Best regards,
Luminance Team
The bottle came with particles and fuzz inside the liquid. It doesn’t look clean. I took a picture and can send it and have been planning to call to see if I can get a new one delivered. I don’t want to use this one, it looks concerning.
Hi there,
We’re sorry to hear about your experience with our Aloe Vera Facial Toner and apologize for the inconvenience. It appears the toner may have expired prematurely.
We’ll be sending you a replacement right away—your satisfaction is our top priority, and we want to ensure you have a positive experience with our products.
Thank you for bringing this to our attention. If there’s anything else we can assist you with, please don’t hesitate to reach out at info@kimrolloemanuel.com.
Have a great day!
Since I was a teenager I struggled with acne and very sensitive skin. I tried everything to heal my skin and nothing ever worked. I started using luminance skincare about 9 years ago and my skin has been loving it. I healed my acne and even got rid of scars with the wonderful cleanser, rose toner and matcha acne serum. My skin is healed and I am very grateful for this skincare that is good and also nourishing. I am a future Registered Dietitian Nutritionist and I can tell you everything in this skincare is so nourishing for your skin, thank you! 🙌🏻🥰💕🫶🏻 and amazing customer service!
Hi there,
Thank you so much for taking the time to share your experience with our Organic Delicate Facial Cleanser. We are thrilled to hear that it has helped heal your acne and sensitive skin. Our team at Luminance Skincare is dedicated to creating products that are nourishing and effective for all skin types. We are also happy to hear that you have had a positive experience with our customer service. Thank you for your support and for being a valued customer. Wishing you continued success on your journey to becoming a Registered Dietitian Nutritionist.
Best,
The Luminance Skincare Team
I have been using this product for years and my face loves it.
Hi there, thank you so much for your review! We're thrilled to hear that you've been a loyal fan of our Nite Skin Butter for years. Thank you for choosing our product and for being a valued customer. Have a great day! ❤️
I love this hair serum. I've moved overseas now but stock up when I'm back visiting family. Best product I've ever found for my hair!
Hi there! We are thrilled to hear that you love our hair serum! Thank you for the kind words and for stocking up on it when you visit your family. Have a great day!
I have been using this cleanser for over 10 years.
Your face feels clean, not dry or sticky! All of their products are great!
Thank you
Thank you for your kind review! We're so happy to hear that you've been enjoying our Organic Delicate Facial Cleanser for over 10 years. We appreciate your loyalty and support. Thank you again!
My skin drinks this night, cream every evening and craves it. I’m so glad I found an effective clean product. This company is committed to the best quality for the best results. Thank you.
Hi there,
Thank you so much for your kind words and for taking the time to leave a review! We are thrilled to hear that our Nite Skin Butter has become a staple in your evening routine. Our team is dedicated to providing effective and clean products for our customers, and we're glad to know you've noticed the quality. Thank you for choosing us and for being a part of our community.
I love the rose water toner and the hydration lotion! I have used it for 10+ years and everyone comments on my skin. So thankful for a product that doesn't clog pores and feels so light on my face. Customer service is great as well. Shipping...not so great.
Thank you for your kind words and loyalty to our Hydration Moisturizer. We're thrilled to hear that it has been a staple in your skincare routine for over a decade and that you receive compliments on your skin. We apologize for any inconvenience with shipping and will definitely take note of your feedback. Have a great day!
