Enjoy the Luminance Benefits
You’ll get 10% off every recurring order, and your skin will thank you for it, this is a year around discount only available via subscription. Almost all of our products have a subscription option on the product page. Plus, if your subscription is over $75, you’ll get free priority shipping each time.
Edit your Subscription.
No worries -- you can change your preferred products and even skip orders. If you’ve made a purchase via subscription, all you have to do is log into your Luminance account, then click the manage subscription link in the Subscribe & Save tab. That should take you to your subscription orders.
MANAGE SUBSCRIPTION HERE:
Can't Log in?
If you try to log in and get a notice saying there’s no account... breathe. We’ve seen this before. You’re safe. To have made a subscription order, you didn’t need a Luminance account so you probably checked out as a guest. But, in order to edit your order you’ll need to create a Luminance account. Sign up as a new customer with the email you used in previous orders, it will tie in all your order history, and your subscription will pop up under the this Subscribe + Save tab in the link to manage subscription.
Cancel my subscription.
We'd hate to see you miss out on the discount, but if you really want to give up 10% on every future order, all you need to do is log into your subscription, and look at the drop down menu. Check the section above for more details on logging in.
I have discount codes that won’t work.
With subscriptions you’ll get an automatic 10% off your products, so you won’t be able to apply additional discount codes. Additional discount codes can be used on one time purchases. Products not eligible for 10% off are Traveler Kits, Soaps, and Sunscreen.
I need my products at different times.
If you find you need one product every six months, but another product every three months and need to figure out how to change your current order, it's not hard to fix. If you need two different order schedules, you'll need two different subscriptions, since they will run on different shipping and delivery times.
For example, if you used up your acne serum in three months, but have it on a subscription for six months, you can change it. This can be done by deleting the acne serum off your six month subscription, then going on the online store to the acne serum product page and adding the serum as a subscription. There will be a button that says "add to current subscription" but you'll want it to be a separate subscription since it will be under a different time frame for three months. Then you'll add it to cart and you can purchase it now to start the new subscription and get your serum before you run out.