How To Access Your Account And Points

How to Access Your Account

1. You should have received an email from Luminance via info@kimrolloemanuel.comwith

the subject line “Customer Account Activation.” This email would have gone to the email

that you were previously using to login to your account on our old website. Follow the

link in this email to “Activate your account.”

- NOTE: If you did not receive this email, let us know and we can resend it.

2. When you click on the “Activate your account” button, you will be redirected to our

website and prompted to create a password. Enter a new password and confirm, then

click “Activate Account.”

 How to Access Your Points

1. Navigate to the Rewards icon in the bottom right corner of the screen

2. Here you can view your points, rewards, ways to earn, and ways to redeem.

- Additionally, you’ll find your personalized referral link to share with friends. Once

your friends complete a purchase using their 10% off coupon, you’ll receive a

10% off discount code to use yourself.

3. Click on the “Ways to earn” tab. You received 50 points for creating an account, and

you’ll receive 2 points for every $1 that you spend. You’ll also earn 50 points when you

celebrate a birthday. Click on the “Edit Date” button to enter your birthdate so you can

take advantage of this special offer each year on your birthday.

4. Under the “Ways to redeem” tab, you’ll see that you earn $5 off coupon once you reach

700 points, $10 off coupon for 1,400 points, and $15 off coupon for 2,100 points.

- Once you have enough points to redeem an award, a “Redeem” button will

appear next to the reward. Click on the “Redeem” button to claim your coupon.

- Points that have been redeemed for a reward will appear in the “Rewards” tab.

- NOTE: Only one coupon can be used at a time when checking out.

5. Once you are ready to use a reward, click on the coupon that you would like to use, then

“Apply

5. Once you are ready to use a reward, click on the coupon that you would like to use, then

“Apply code.” This will apply the discount to your cart. Alternatively you can copy and

paste the code into the “Gift card or discount code” box when checking out.

 

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